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Membership Manager
Love People? Love Canberra? Step Into Business Events!
Are you a people-person from the tourism industry or association sector looking for your next challenge? Join the Canberra Convention Bureau team as our Membership Manager and help showcase Canberra as a top Business Events destination.
This role is all about building relationships – welcoming new members, supporting our existing community, and connecting with events venues and suppliers. You’ll enjoy a mix of office work, site visits and networking events, all while working with a small, friendly and supportive team. We’re looking for someone outgoing, organised and passionate about Canberra and region.
3 days per week, flexible hours, exciting variety – and a chance to step into the dynamic world of Business Events.
What you’ll do:
- Be the first point of contact for Bureau members, keeping them engaged and informed
- Build and maintain relationships with venues, suppliers, and industry partners
- Identify and attract new members to our growing community
- Coordinate member inductions, education sessions, and site visits
- Support member involvement in sales, marketing and event activities
- Keep our CRM up-to-date and provide valuable member insights to the team.
What we’re looking for:
- Experience in tourism, events or business development
- Prior experience in a membership-based organisation or not-for-profit will be highly regarded
- A natural people-person with excellent communication and relationship skills
- Organised and proactive, able to juggle multiple priorities
- Tech-savvy with MS Office and CRM systems
- Current driver's licence
- Someone who loves Canberra and understands its value as a destination
- Understanding of Business Events.
Why join us?
- A supportive, friendly team in a not-for-profit organisation that makes a real impact
- Flexible part-time role (3 days a week, hours negotiable e.g. school hours)
- Variety in your day – from office work to site visits and occasional evening networking events
- The chance to connect with the best of Canberra’s tourism and events industry.
If you’re ready to take your hospitality or tourism career to the next level and represent Canberra with pride, we’d love to hear from you!
Applications close COB Tuesday 09 September 2025.
Do you want to work at Canberra Convention Bureau?
Get in touch with us to discuss career opportunities.